Controlling Your Emotions in Your Landscaping Business
Do you feel like you are suffering while doing landscaping? Do you see that this business has so much delay on it, and whenever it happens, it makes you freak out which eventually scares your clients? Just like you, there was also a time when my emotions hijacked me. But you probably know this already – customers don’t and won’t care about what’s happening behind the curtains! They only care about the results; they have no time for your excuses.
Join me today as I tell you why you shouldn't cry your problems out. Instead, be the calm, controlled, and trustable person your clients would always want to call for work.
“You are important, you are special, but everything that you got going on and that you think is so tumultuous, all that head trash and drama – it’s all just a big deal because you’re making it a big deal. Don’t see it as a problem and just vibrate and gravitate to where and who you want to be and how you want to be. Because if you’re making excuses all the time for anything, people just have no respect for you.”
– Keith Kalfas
Why do you have to listen to today's episode.
00:11 – “In your landscaping business, nobody cares what’s going on inside, because all the customers care about is the results. They don’t want to know anything about you.”
In the jurisdiction of business, people won’t care about the stress, the sacrifices, and the turmoil behind your product and/or service. So today, I’m here to remind you to control your emotions as you do business.
03:28 – “They might let you finish the job, but they might not ever hire you over again if you’re gonna act like that.”
There was this time when I had to go through playing worst-case scenarios in my head as well. I freaked out; my emotions hijacked me. With this, I remind you to never act the same to a customer.
08:07 – “I can’t guarantee him anything, so I just tell him a timeframe.”
Delays come in the most unexpected moments, so now we only give clients a timeframe as we communicate for their deadlines. It saves us and the clients from blaming each other for delays.
09:58 – “You can’t share any of that with the world; all of whatever stuff you got going on. And the more you have going on the more complexity that amplifies it.”
Living a simple life and having some free time is important. Even when work is work and clients only care about the results, make sure you still have time for your peace of mind.
15:59 – “If you see all of that as a problem, then it will be a problem because you view it as a problem and you feel like you’re struggling and you got to fix it.”
Treat the problems and the struggles as normal stuff. We all go through one, so don’t see it as the reason for you to suffer. Make no excuses and be excellent at work. Be a calm, controlled, and trustable person to work with.
20:18 – “Why should I be happy right now? What do I have to be grateful for right now?”
When you’re suffering, you’re actually choosing to suffer. Why not choose to handle it instead and do what you got to do? After all, where you are right now is the place you were only dreaming of five years ago.
Key Takeaways
“In your landscaping business, nobody cares what’s going on inside, because all the customers care about is the results. They don’t want to know anything about you.”
“You can’t share any of that with the world; all of whatever stuff you got going on. And the more you have going on is the more complexity that amplifies it.”
“If you see all of that as a problem, then it will be a problem because you view it as a problem and you feel like you’re struggling and you got to fix it.”
Connect with Keith
Resources/People Mentioned:
My Website: Official Site Keith Kalfas
My Podcast Page: The UNTRAPPED Podcast
Want to go to the GIE+EXPO 2022? Go to keithkalfas.com/events and click on the Equip Expo link and use the promo code “Keith50” to save 50% off your tickets.
Maximize your production in the field with Ballard Products. Don’t forget to use Keith’s promo code “Keith10” and save 10% off of anything in the online store.
Come see me at The Huge Convention in Nashville Tennesee this August 17th-19th, 2022. Go to keithkalfas.com/events and get $25-$50 off your tickets through my link.
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